Protecting the privacy and safeguarding the financial and personal information of our clients and website visitors is one of our top priorities.
Collecting personal information
When do we collect the Information from you
We collect information from you when you open an account and provide us with the requested Information through electronic registration forms, and again when you make a transaction with us (including the deposit or withdrawal of funds). The Information we collect from you includes the data necessary to communicate with you, such as your address, phone number and e-mail. We may also collect other identifiable data such as identification numbers and/or passport/tax registration numbers. Additionally, we may collect demographic information when you open an account, including your gender, birth date, etc. Sometimes we may also ask you to provide information about your trading experience and average annual income, with which we can make an assessment concerning your risk factor.
How do we collect the Information
The data we collect is obtained directly from you. This is done when you fill out the electronic form that we post on our website, and when you voluntarily provide us with other required documents. Additionally, you provide us with the Information by trading on our system, by contacting us or responding to a promotion.
The use of personal information
We use personal information only as needed in order to ensure the quality and security of the service we provide to you. For example, we may use the Information collected from you to verify your identity. We may also use the Information to establish and set up your trading account, issue an account number, issue a password, log your activity and contact you from time to time. The Information helps us to enhance our services, customize your browsing experience and inform you of new (additional) products, services or promotions that may be of interest.
If the VFX Markets’s client decides to use the services of another company and provides this company with his/her/its personal information, the client should understand that the safety of his/her/its personal information becomes also the responsibility of the other company. VFX Markets shall not be responsible for the privacy policies of other websites.
Confidentiality of the Information
We will not license, sell, lease or otherwise disclose your personal information to any third party for any reason, except as described below:
- To service providers for the purpose of opening, operating and servicing your account. Such service providers may include attorneys, accountants, auditors, financial professionals and others with involvement in the operation of our service.
- We reserve the right to disclose the Information to third parties, to regulatory, law enforcement or other government authorities where and when such disclosure is provided by law or as necessary to protect our rights, reputation or property.
Information security and integrity
We protect the Information through the use of data security technology, including firewalls, data encryption and other tools. We also require that you use a personal username and password each time you access your account online. We restrict access to the Information at our offices so that only officers and/or employees who need to know the Information will have access to it.
The use of “cookies”
Updating your personal information
If you believe our information is erroneous, please notify us immediately. We will investigate the matter and correct any inaccuracies as quickly as possible.